Frequently Asked Questions

You choose what works best. You can stay on site, or you can share a key, code, or access instructions. We’ll follow your directions and respect your space.

A quick tidy-up helps. Please pick up clutter, pet toys, and items from floors and surfaces so we can clean your space more efficiently.

Your satisfaction is important to us. If something doesn’t meet your expectations, please let us know promptly and we will address it to make it right.

No, we offer flexible options. You’re welcome to schedule recurring services with no extended contract, giving you freedom and control.

We understand that plans change. Please let us know as soon as you can so we can adjust our schedule. Specific notice policies may vary.

The sooner the better, popular time slots fill up quickly. For recurring services, setting up your schedule in advance ensures you get the day and time you prefer.

Yes, we provide both residential and commercial/office cleaning services. We’ll tailor the service to the needs of your business or workspace environment.

Yes. If you have any special requests, just let us know before your visit. We’ll do our best to follow your priorities and clean the way you want.